Contact Us

Before contacting us using our fast-response on-line contact form, please read below to ensure that you are contacting the appropriate party to assist you.

At Miracle Mate USA, Inc., (the factory which manufactures Miracle Mate products in the U.S.), we can assist you with the following issues:

• Parts and supplies ordering
• (many parts are now available on-line, click here)

• Paid repairs

• Repairs covered by the factory warranties
• (found inside the back cover of your manual, or click here)

• Contact information for companies which sell the
• Miracle Mate Platinum to consumers

Miracle Mate USA, Inc. does not employ salespeople. We wholesale Miracle Mate Platinums to a variety of independently owned and operated retail vacuum sales companies throughout the country which sell them to consumers. Thus, we do not have any information regarding:

• Promotional offers

• Sales contracts, trade-ins, product returns,
• or contract cancellations

• Extended (i.e. third party) warranties

• Financing agreements

For assistance with these issues, please contact the independently owned and operated vacuum sales company you purchased your Miracle Mate from. The name and phone number of that company can be found on your sales receipt.

If you have read the above information, and would like to contact Miracle Mate USA, Inc., please click continue, below.